- May 15, 2026 — Class 1 recall: TRUE METRIX blood glucose monitoring systems (PDF)
- May 5, 2026 — Let Us Know — Enrollee intervention form update (PDF)
- April 28, 2026 — 2026 Medical Provider Claims Filing Instructions announcement (PDF)
- April 16, 2026 — Contingency planning for major statewide events — calendar year 2026 (PDF)
- April 6, 2026 — Spring issue of Connections available online (PDF)
- March 3, 2026 — NaviNet claim appeals status check update (PDF)
- February 26, 2026 — Vendor letters added to the claims overpayment response process in NaviNet (PDF)
- February 16, 2026 — Update to services requiring prior authorization (PDF)
- February 5, 2026 — Update to services requiring prior authorization for home infusion providers (PDF)
- January 7, 2026 — Smile Starter introduction (PDF)
- December 8, 2025 — NaviNet® disputes status enhancement (PDF)
- December 8, 2025 — NaviNet® care gap response workflow redesign (PDF)
- November 20, 2025 — Winter issue of Connections available online (PDF)
- October 27, 2025 — New functionality! NaviNet disputes submission (PDF)
- October 15, 2025 — 2025 – 2026 flu vaccination (PDF)
- October 8, 2025 — Update: Formulary changes (PDF)
- October 6, 2025 — New Enhancement to Pharmacy Claim Processing (PDF)
- September 25, 2025 — Clarification on the Keystone First – CHIP Therapy Benefit (PDF)
- September 3, 2025 — New functionality! NaviNet claim investigation attachments (PDF)
- August 12, 2025 — SUCRALFATE RECALL NOTICE: Nostrum Laboratories, Inc. issues a voluntary nationwide recall (PDF)
- July 1, 2025 — Welcome to the Keystone First – CHIP provider network! (PDF)